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Shipping Policy & Refunds

All orders as well as their associated shipping charges are processed in CAD. If you are an international customer, please add all items to your cart in CAD so you can reach the exact amount required for free shipping, and then use the currency selector (top right) to see the final amount in your currency.

 

CANADIAN ORDERS:

We usually ship by Canada Post.

  • Orders under 90$: Flat-rate shipping charge of 6.99$ (regular) and 9.99$ (expedited).
  • Orders over 90$: Free shipping, with the possibility of upgrading to expedited for a small surcharge.

USA ORDERS:
  • Orders under 120 CAD: Flat rate shipping of 9.99 CAD (regular) and 14.99 CAD (expedited)
  • Orders over 120 CAD: Free regular shipping, with the possibility of upgrading to expedited for a small surcharge.

 

INTERNATIONAL ORDERS:

  • Orders under 160 CAD: Flat rate shipping of 24.99 CAD (regular) and 49.99 CAD (expedited)
  • Orders over 160 CAD: Free regular shipping, with the possibility of upgrading to expedited for a surcharge.

We ship same-day whenever possible, otherwise the next day. Orders made during the weekend or late on Friday will usually ship Monday. 

DUE TO THE NATURE OF THE PRODUCT AND THE SUBJECTIVITY OF TASTE, ALL SALES ARE FINAL, NON-EXCHANGEABLE AND NON-REFUNDABLE. 

If your product is defective on arrival, please contact us within 48 hours of reception with a picture of the defective product, and we will gladly offer a replacement. If you think the package has been lost by the shipping company, or for some reason you are unable to track it despite the tracking link provided, please contact us so we can rectify the situation.